Enterprise ad spend doesn’t guarantee enterprise results.
It takes strategy, discipline, and relentless optimization to make every dollar count.⭐⭐⭐⭐⭐
“Of all the consultants and agencies I worked with over the years, Logic Inbound has produced quicker, more consistently, and I consider them the most important part of our marketing and tech team.
They paid for themselves again and again with the savings on ads along with the improved quality of our customer leads. I rarely write reviews but I couldn’t resist recommending the Logic Inbound team.”
~ Deborah Weidenhamer, Sunridge Medical Center.
Overview
- Client: Sunridge Medical Center
- Industry: Integrative Oncology & Alternative Cancer Treatment
- Website: sunridgemedical.com
- Annual PPC Investment: Over $1,000,000
- Engagement Level: Enterprise-grade paid search strategy across Google Ads and Microsoft Advertising
- Point of Contact: Deborah Weidenhamer
- Primary Goal: Reduce ad waste, improve lead quality, and rebuild trust in paid search.
THE CHALLENGE
Sunridge Medical Center was spending upwards of $1M/year on Google Ads but experiencing:
- High cost per lead with unclear attribution.
- Underperforming campaigns flooded by irrelevant search terms.
- Inconsistent tracking and reporting, complicated by multiple gtags and improper conversion settings.
- Internal skepticism, particularly from decision-maker Dr. Gio Franco, about the effectiveness of paid search.
- Lead filtering issues at the receptionist level, harming sales team efficiency.
- Frequent campaign changes and mismanagement by Google reps, creating churn and trust gaps.
LOGIC INBOUND’S APPROACH
Before & After: Sunridge Medical’s Paid Search Transformation
Metric / Category | Before Logic Inbound | After Logic Inbound |
Annual Ad Spend | $800,000 – $1,000,000/year | Under $600,000/year |
Lead Quality | High volume, low quality; filtered by receptionist | Fewer leads, but high quality & sales-qualified |
Cost Per Lead (CPL) | Often exceeded $1,000 for campaigns like Stage 4 Cancer | Reduced by 50%+ across major campaigns |
Search Term Waste | >$10,000/month in irrelevant terms (e.g. “City of Hope”) | Search terms scrubbed, branded keywords refined |
Conversion Tracking | Inconsistent, duplicate gtags, undercounted desktop | Unified tracking, conversion clarity, accurate data |
Campaign Control | Reliant on auto-apply, poorly optimized smart campaigns | Manually tuned campaigns, daily search term reviews |
Stakeholder Sentiment | Skepticism from Dr. Franco; burnout from Deb | Renewed trust in ads; campaign seen as strategic asset |
Technology Stack | No CRM or call tracking | Recommendation to implement CallRail/GoHighLevel |
Microsoft Ads Presence | None | Built and launched 2 strategic campaigns |
Ad Strategy | One-size-fits-all; no strategic exclusions | Audience segmentation, sitelinks, site-specific exclusions |
1. Strategic Reassessment & Relationship Building
After a competitive interview process with six agencies, Deborah chose Logic Inbound for our thoughtful, diagnostic approach. We prioritized understanding her business over selling services. This tone set the foundation for a close, collaborative relationship.
2. Paid Search Audit & Campaign Cleanup
- Identified $10,500+ in wasted spend from irrelevant search traffic.
- Removed auto-applied recommendations and excessive automation introduced by previous reps.
- Structured a proper negative keyword strategy, filtering out competitors like “City of Hope” and procedures like “ER” or “MD”-type searches.
- Shifted from Smart Campaigns to more controlled, structured campaigns.
3. Rebuilding Campaign Infrastructure
- Developed a three-month pilot campaign strategy.
- Implemented daily reviews of search term reports and conducted campaign-specific keyword exclusions (e.g., “prostate” in breast cancer ads).
- Used site link extensions like survivor stories to better target and engage high-intent patients.
- Added dynamic ad targets to match landing pages for more relevant messaging.
4. Conversion Tracking & Analytics Refinement
- Diagnosed and consolidated duplicate gtag issues.
- Proposed integration with tools like CallRail or GoHighLevel to better capture desktop conversions (previously undercounted).
- Implemented account-level goals for call conversions and standardized naming conventions to reduce confusion.
RESULTS & IMPACT
Quantitative Wins
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Lowered overall ad spend by over 25% – bringing the annual budget from up to $1M down to under $600k without sacrificing results.
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Cut cost per qualified lead by 50%+ across key campaigns, like Stage 4 Cancer and Breast Cancer.
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Boosted ad efficiency, replacing wasted clicks (>$10k/month in irrelevant traffic) with high-intent search terms.
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Achieved budget stability within the target range of $40k–$50k/month, down from peaks of $70k–$80k/month.
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Improved conversion tracking accuracy, surfacing insights across mobile and desktop.
Qualitative Gains
- Stronger internal alignment between Logic Inbound and Sunridge’s leadership team.
Ready to Transform Your PPC Performance?
Managing enterprise-level ad spend? Let’s talk about how Logic Inbound can transform your cost per lead and make your campaigns perform like your best sales reps.